Customer Survey

Objective: To gather insights on current brand perception and identify actionable areas for enhancing our brand positioning and market strategy.

Company Name *

Industry Segment *

Designation of the Respondent *

Company E-mail ID. *

Years of Association with our Axis Brand *

How did you first hear about our Axis brand? *

Which of the following best describes your familiarity with Axis products and solutions?

How would you rate the visibility of our Axis brand in the market? *

What are the top three words that come to your mind when you think of Axis brand?

How would you rate us in the following areas compared to our competitors? (1 = Poor, 5 = Excellent)

Product Quality

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Pricing

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Customer Service

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Innovation

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Reliability

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How do you perceive Axis brand compared to competitors? *

How satisfied are you with the following aspects of your experience with us? (1 = Not Satisfied, 5 = Very Satisfied)

Pre-Sales Support

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Post-Sales Support

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Technical Expertise

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Timeliness of Delivery

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Have you faced any challenges while working with us? If yes, please elaborate: *

What motivates you to choose us over competitors? *

What additional value would you like our Axis brand to provide? *

Which marketing channels do you think we should focus on more to enhance visibility?

Are there any products or services you feel we should offer to better meet your needs?

Would you recommend our Axis brand to others? *

Please share any additional feedback or suggestions that can help us improve:*